Supply Of Service Agreement

This Supply of Service Agreement ("Agreement") is entered into between Vision Board Media Services Limited ("Service Provider") and our clients (the "Client") (collectively referred to as the "Parties") with respect to the provision of the following services by the Service Provider:

• 1. Digital Marketing Consultancy: The Service Provider shall provide digital marketing consultancy services to the Client, which may include, but are not limited to:
  • • Developing marketing strategies and campaigns
  • • Conducting market research and analysis
  • • Creating and managing digital advertising campaigns
• 2. Operational Management Support: The Service Provider shall provide operational management support services to the Client, which may include, but are not limited to:
  • • Business process analysis and optimisation
  • • Development and implementation of operational policies and procedures
  • • Project management and coordination
  • • Training and development initiatives
• 3. Customer Support Services: The Service Provider shall provide customer support services to the Client, which may include, but are not limited to:
  • • Handling customer inquiries and complaints
  • • Providing technical support and troubleshooting assistance
  • • Responding to customer feedback and reviews
  • • Implementing customer satisfaction surveys and analysis
  • • Developing and maintaining customer support documentation

Service Scope And Deliverables

The Service Provider shall provide the services outlined above in accordance with the agreed-upon scope of work and any additional specifications mutually agreed upon by the Parties. The specific deliverables, timelines, and any associated fees shall be outlined in separate project agreements or work orders, which shall be considered part of this Agreement.

Fees And Payment Terms

The Client agrees to pay the Service Provider the agreed-upon fees for the services provided. Payment terms, including the schedule and method of payment, shall be specified in the project agreements or work orders. In the event of any additional services requested by the Client, the Parties shall negotiate and agree upon any necessary adjustments to the fees and payment terms.

Intellectual Property

Any pre-existing intellectual property shall remain the property of the respective Party. Any new intellectual property developed or created during the provision of services under this Agreement shall be the property of the Service Provider, unless otherwise agreed upon in writing by the Parties.

Confidentiality

Both Parties agree to treat all information shared during the provision of services as confidential. This includes any proprietary business information, financial data, customer information, or any other sensitive information obtained during the partnership. Each Party shall take reasonable steps to ensure that any personnel involved in the provision of services adheres to this confidentiality clause.

Term And Termination

This Agreement shall commence on the effective date and shall remain in effect until the completion of the services, unless terminated earlier by either Party in accordance with the termination provisions outlined in this Agreement.

Limitation Of Liability

The Service Provider's liability towards the Client, or any third party, for any claims arising out of or related to this Agreement or the provision of services shall be limited to the total fees paid by the Client to the Service Provider under this Agreement. In no event shall either Party be liable for any indirect, incidental, consequential, or punitive damages.

Governing Law And Dispute Resolution

This Agreement shall be governed by and interpreted in accordance with the laws of Hong Kong. Any dispute, controversy, or claim arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Hong Kong.